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Privacy Policy

Last updated: April 2026

This policy explains how SurveyX collects, uses and protects your personal data when you use our website or services. We take your privacy seriously and will only use your data as described below.

Who We Are

SurveyX is a professional surveying practice providing measured building surveys, topographical surveys, 3D laser scanning and BIM modelling services across the UK. Our website is www.surveyx.co.uk. For any privacy-related queries, contact us at [email protected].

What Data We Collect

We collect personal data in the following ways:

How We Use Your Data

We use your data to: respond to your enquiry and provide a quote; carry out and deliver surveying work you have commissioned; issue invoices and process payments; send you the resource you requested; and improve our website using anonymised analytics data. We will not use your data for any other purpose without your explicit consent.

Legal Basis for Processing

We process your data under UK GDPR on the following bases: Contract — to respond to enquiries and carry out commissioned work; Legitimate interests — managing our business relationships and improving our services; Consent — for analytics cookies and any direct marketing (which you can withdraw at any time).

Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data with service providers who help us operate our business (Zoho Mail, Dropbox, Netlify) who process data only as instructed by us, with Google Analytics (anonymised data if you accepted cookies), and with legal authorities if required by law.

Data Retention

Enquiry data is retained for up to 12 months if no project is commissioned, or for the project duration plus 6 years (for legal and accounting purposes). Analytics data is retained as per Google Analytics settings (up to 26 months).

Your Rights

Under UK GDPR you have the right to access, correct or delete your personal data, to object to or restrict processing, and to withdraw consent at any time. You can also lodge a complaint with the Information Commissioner's Office at ico.org.uk. To exercise any right, contact us at [email protected]. We will respond within 30 days.

Cookies

Our website uses cookies. For full details see our Cookie Policy.

Security

We take appropriate technical and organisational measures to protect your personal data. Our website is served over HTTPS and access to client data is restricted to authorised personnel only.

Changes to This Policy

We may update this policy from time to time. The current version will always be available at this URL.

Contact

For any questions about this policy, contact us at [email protected] or by post at: SurveyX, 2 Galmington Drive, Coventry, CV3 6PZ.